MAHB's Istanbul airport implements new passenger flow management system

MAHB's Istanbul airport implements new passenger flow management system
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KUALA LUMPUR (Sept 10): Malaysia Airports Holdings Bhd’s (MAHB) Istanbul Sabiha Gokcen International Airport (ISGA) in Turkey has implemented a new passenger flow management system to heighten passenger safety and operational efficiency

In a statement today, the airport operator said the system, known as Xovis PTS, is part of the group-wide Airports 4.0 digital initiative aimed at improving travelling experience at airports within the new norms.

“The Xovis PTS comprises 184 state-of-the-art sensors that will automatically detect congestion at touchpoints, providing real-time information to the airport’s main command centre so that quick action can be taken to manage and resolve the situation.

“It also features a passenger tracking and area occupancy system that monitors and directs passengers to the next available queue line or facility at either immigration, security checkpoints or washrooms so that wait times can be reduced and full compliance to physical distancing measures can be ensured,” it said.

Group chief executive officer Datuk Mohd Shukrie Mohd Salleh said MAHB had expedited many of its digital initiatives to prepare for travel resumption.

“ISGA’s encouraging recovery continues as can be seen by its August traffic data of which, we recorded the highest daily passenger movements for the year so far on Aug 15, 2021 at 110,972 passengers,” he said.

He said ISGA recorded three million total passenger movements in July 2021, an increase of 35% from the previous month.

“This is already at 89% of our pre-Covid performance,” he said.

He added that although the pandemic had introduced another level of complexity to airport processes,  ISGA’s more robust recovery is a good testbed to showcase technology that ensured passenger safety and convenience.